CORONAVIRUS DISEASE 2019
Coronavirus disease 2019 (COVID-19) is an emerging illness. Learn how you can help keep yourself and others healthy.
8/5/2020 - NOTICE TO OUR MEMBERS AND PROVIDERS
Our call centers are experiencing technical issues at this time and our agents may be delayed in answering your call.
MEMBERS: We encourage you to log into your secure account (Home State Health) where many of your questions may be answered.
PROVIDERS: Please visit our secure portal to view and submit authorizations, claims, and claim reconsideration requests at Home State Health portal. Our portal is available 24/7 and in addition to information on claims and authorizations, providers can submit a Notice of Pregnancy, verify member eligibility, submit questions by email and more.
7/7/2020 - NOTICE OF SECURITY INCIDENT - NIA RANSOMWARE INCIDENT
Home State Health was recently notified that our vendor, Magellan, was the victim of a criminal ransomware attack. We are writing to let you know how this incident may have affected your personal information and, as a precaution, to provide steps you can take to help protect your information. We take the privacy and security of your personal information very seriously and we sincerely regret any concern this incident may cause you.