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Provider Training

Statewide Provider Training/Orientation Webinars

How to sign up

  1. Click the date below to register for a webinar.
  2. You will receive a confirmation email with a link and instructions for joining the webinar. NOTE: Please check junk folder if confirmation is not received
  3. When you join the webinar, the call-in telephone number and an attendee passcode will be displayed.NOTE: Please check junk folder if confirmation is not received

Training Highlights

  • Home State Health Overview
  • Product Overview: Medicaid, Ambetter, and Allwell
  • PCP Provider Engagement and Member Panels
  • Partnership and Network
  • Prior Authorization
  • Claims, Billing Tips & EFT/ERA
  • Secure Provider Web Portal
  • Fraud, Waste, and Abuse
  • Grievances and Appeals
  • Contact Information

Available Orientations

Training Highlights

  • Home State Health Overview
  • Product Overview: Medicaid, Ambetter, and Allwell
  • Behavioral Health Services
  • Outpatient Treatment Requests (OTR)
  • Claims, Billing Tips & EFT/ERA
  • Complaints and Appeals
  • Fraud, Waste, and Abuse
  • Contact Information

Available Orientations

Visit the EnvolveU website for more information on Behavioral Health Trainings currently available.

Provider Training Information

Training and Education Courses are offered through our comprehensive clinical training program. It is designed to enhance the knowledge, skills and performance of healthcare professionals who empower our members to make positive health behavior changes.

We offer many courses to support continuing education for providers, enhance integrated care, and expand use of best practices. Participants can receive continuing education for some classes, and receive certificates of attendance related to certain licensing requirements.

Course participants come from all aspects of healthcare. They include behavioral healthcare providers, primary care physicians, long-term service and support providers, specialty therapy and rehabilitative service providers, and providers/stakeholders involved in the child welfare system. Their reasons for attending our workshops are as varied as the topics, and range from the practical — such as “authorizations” — to the profound — such as “culture of poverty” or “childhood traumatic grief.”

Multiple training topics explore ways for physical and behavioral health providers to coordinate services, such as integrated care, cultural competency, common psychotropic medications, positive psychology, strengths-based treatment model and motivational interviewing. In addition, we offer a workshop to explain the use of psychotropic medications in treating mental health and substance use disorders.

Our trainers have extensive knowledge in a variety of health topics, including behavioral health, speech, respiratory, occupational and physical therapy, nursing, exercise physiology, nutrition, diabetes, smoking cessation, case and utilization management, care coordination, data systems, organizational development, long-term services and supports, and child welfare. We are here to help you with information regarding our education and training workshops, all designed to support the treatment you provide our members and improve member outcomes.

If you have questions or comments regarding provider training, please contact HSHP Provider Services at 1-855-694-HOME (4663).

Thank you

Show Me Echo: New Online Educational Program

For more information on how to participate: